Home > Privacy Policy
This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
CCNL was incorporated in August 2004, following diligent & sedulous research and development efforts of CHAMS PLC, the majority shareholder in CCNL.
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). We have grouped our cookies into the following categories, to make it easier for you to understand why we need them:
a) Strictly necessary: These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. These cookies expire once you close your browser.
b) Functionality: these cookies enable technical performance of our websites and allow us to ‘remember’ the choices you make and your preferences. For example, we may use functionality cookies to remember your language preferences or remember your login details.
c) Performance/Analytical: these cookies allow us to collect certain information about how you navigate the Sites. They help us to understand which parts of our websites are interesting to you and which are not as well as what we can do to improve them. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you.
When you submit an enquiry or request a demo via our website, we ask you for your name, telephone number, company name and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered you to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
We will keep your personal data only for as long as it is necessary for the purposes of the processing mentioned, after which they are securely archived and kept for a year, when we delete them.
We take appropriate measures to ensure that your personal data is kept secure including security measures to prevent personal data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request regarding your personal data by email or telephone, please use the contact information provided above in the Who Are We section of this policy.
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.
